Refund Policy
100% Money Back Guarantee
If you're not satisfied with your purchase, we'll give you a full refund.
When Can I Get a Refund?
Full Refund Eligible
- • Product returned within 30 days
- • Item is unused with original tags
- • Defective or damaged products
- • Wrong item delivered
- • Order cancelled before shipping
Partial/No Refund
- • Items returned after 30 days
- • Used or washed items
- • Missing original tags
- • Sale/clearance items (final sale)
- • Shipping charges (non-refundable)
Refund Processing Time
Total refund time: 7-14 business days
| Stage | Time |
|---|---|
| Return pickup | 2-3 business days |
| Quality inspection | 1-2 business days |
| Refund processing | 2-3 business days |
| Bank credit | 3-5 business days |
Refund Methods
Refunds are credited to the original payment method used during purchase:
- Credit/Debit Card: Refund credited to the same card within 5-7 business days
- UPI: Refund credited to the same UPI ID within 2-3 business days
- Net Banking: Refund credited to the same bank account within 5-7 business days
- Wallet: Refund credited to the same wallet within 24-48 hours
- COD: Refund credited as store credit or bank transfer (you can choose)
Store Credit Option
Want to shop again? Choose store credit for instant processing:
- • Store credit is added to your account within 24 hours
- • Store credit never expires
- • Get an extra 5% bonus when choosing store credit over refund
- • Can be used on any purchase, including sale items
Cancellation Refunds
If you cancel an order before it ships:
- • Prepaid orders: Full refund within 5-7 business days
- • COD orders: No payment was made, so no refund needed
- • Partial shipment: Refund for unshipped items only
Need Help with Your Refund?
If you haven't received your refund within the expected timeframe or have any questions: