Last updated: March 2026
If you're not satisfied with your purchase, we'll give you a full refund.
You may receive a 100% refund of the product amount in the following situations:
Refunds may not be approved in the following situations:
| Stage | Estimated Time |
|---|---|
| Return pickup (if required) | 2-3 business days |
| Product verification | 1-2 business days |
| Refund processing | 2-3 business days |
| Bank credit | 3-5 business days |
Refunds are credited to the original payment method used during purchase:
Customers may cancel an order before it is processed or shipped.
If the cancellation request is approved:
Once the order has been packed or dispatched, cancellation and refund may not be possible.
If you haven't received your refund within the expected timeframe or have any questions: